Iteris awarded contract to provide 511 traveller information system for Wyoming Department of Transportation | Smart Highways Magazine: Industry News

Iteris awarded contract to provide 511 traveller information system for Wyoming Department of Transportation

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Applied informatics for transportation and agriculture Iteris has announced hat it has been awarded a two-year contract by the Wyoming Department of Transportation (WYDOT).

The contract will continue Iteris’ work to provide the core services of Wyoming’s 511 Interactive Voice Response (IVR) system, as well as transition the WYDOT service to ZephyrTel’s telecommunications platform.

Wyoming’s 511 service is built on Iteris’ advanced traveler information system (ATIS) platform, which powers 11 traveller information systems nationwide and garnered over 60 million combined interactions in the past year, and 7.9 million individual IVR phone calls.

Moe Zarean, vice president and assistant general manager, Transportation Systems at Iteris said, ‘Wyoming’s 511 service is one of the nation’s most utilised traveller information systems, especially during life-threatening winter weather, and Iteris is proud to help road users access official real-time travel requirements to safely plan their travel across and through the state.’

Work under the new contract will commence on July 1 in order to continue seamless operations and maintenance of Wyoming’s 511 system. Under the contract, Iteris will continue to provide the 511 Wyoming IVR phone service, including the IVR service for the Wyoming Authorised Travel programme.

 
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