New Xerox payment initiative “changes business case for travel” | Smart Highways Magazine: Industry News

New Xerox payment initiative “changes business case for travel”

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Xerox is using the ITS European Congress in Glasgow to launch its new Seamless ticketing solution which ties together payment and information.

The secure ticketless public transport payment by smartphone system has been pilotted with the local transport authority Valence Romans Déplacements (VRD) in south eastern France.

“Almost immediately after first demonstrating Xerox Seamless at UITP Milan 2015, we began the pilot with VRD to test and continue the development of this innovative solution,” said Jo Van Onsem, group president, International Public Sector, Xerox.  “Based on patented Xerox technology, Xerox Seamless can be used for all kinds of services including trains, buses, trams, park-and-ride facilities and carpooling, making it attractive to a broad range of operators and travellers.”

To make it work, operators  install Near Field Communication (NFC) tags provided by Xerox on their transport network, the user downloads the app onto their NFC-enabled smartphone and registers with Xerox Seamless to activate their account.  To travel they simply tap their smartphone on any Xerox Seamless NFC tag, and the tag creates and stores an encrypted transaction and relays it to the smartphone.  Billing is processed automatically at the end of the month, based on the number of trips completed on the various transport providers.

Xerox says the appeal of the solution is that it is universal, since it is designed independently of SIM cards and compatible with all mobile phone operators.  The company says Seamless can be installed quickly and easily by both the transportation operators and the user while offering the same security guarantees as conventional contactless ticketing.

The app can also be integrated with the Xerox Mobility Companion, an innovative travel solution that interfaces with the systems of different transport operators and providers in a city or region to offer citizens door-to-door trip planning.  The solution combines all available travel options such as bus, train, tram, bicycle and car sharing. Together, Xerox Seamless and the Xerox Mobility Companion provide the single account based service and planning and information to enable users to enjoy mobility using MaaS principles.

You can find out much more about Seamless by listening to ITS Solutions Director at Xerox, Richard Harris talking to Smart Highways editor Paul Hutton at the Congress here:


yes, its amazing how technology has really progressed!