AA says drivers unsure about mobile phone parking payments | Smart Highways Magazine: Industry News

AA says drivers unsure about mobile phone parking payments

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A survey by the AA suggests that drivers do not trust car park operators’ attempts to offer more flexible payment options.

The AA-Populus study asked drivers how readily they would take to paying for parking by phone, but found that more than half (52 per cent) said they had no interest the technology.

Eight per cent said they don’t trust it or the operators, while seven per cent said that they are put off by the number of different schemes that are on offer.

Nearly one fifth (18 per cent) say they have not come across pay-by-phone parking.

Other results of the survey on parking suggested that seven out of ten drivers say the amount charged for parking often determines whether or not they will visit a town centre, holiday resort or attraction, while nine-tenths think parking charges are set to maximise council income and operator company profits – rather than simply providing a service.

The AA thinks that one of the problems is the inconsistency of pricing and parking provision between local authorities.  It suggested that the Government could highlight examples of best practice that encourage people to drive into towns, park without threat, and then spend for the benefit of local business.

 
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